Terms of Use

Dear customers,

www.action-country.gr is an online store for the display and sale of products via the Internet, based in Athens, at 44 Panepistimiou Street, Tel. 210-3646662, with a branch in Marousi at 83 Vas. Sofias Street, Tel. 210-6123328 (Tax ID: 800911288, Tax Office: A' ATHENS, GEMI Number 144735401000). Please ensure that you agree to the following terms and conditions, as your continued use and browsing of the website www.action-country.gr implies your express and unreserved consent and agreement to them.

 

TERMS

 

Pricing-Modification

www.action-country.gr reserves the right to unilaterally modify or renew these terms and conditions of transactions made through its online store, according to its needs and transactional practices. www.action-country.gr undertakes to inform users of any modifications or changes via the website of this online store. It is clarified that changes to the terms do not apply to orders you have already placed.

The customer always pays the price listed in the price lists at the time of ordering. Our company reserves the right to change the sales prices of its products at any time and without prior notice.

 

Limitation & Assumption of Liability

www.action-country.gr cannot provide any guarantee for the availability of products, but guarantees that end consumers will be informed in a timely manner of their unavailability. Furthermore, it is not liable to customers/users for any damages that may arise from the non-fulfillment of their order. It also reserves the right to delay the delivery of goods in cases of force majeure.

In the event that a product is damaged or destroyed during transport, the company undertakes to replace it. In cases of exchanges and returns, the company responds within 4 calendar days of receipt of the products.

 

The online store is not responsible for any technical problems that may arise for users when attempting to access the website and during their visit, which are related to the operation or compatibility of their own infrastructure with the use of the website. Furthermore, it bears no responsibility for the actions or omissions of third parties, and in particular for unauthorized interference by third parties in products and/or services and/or information made available through it.

 

Intellectual Property Rights

The website " www.action-country.gr "  is the official website. All content on the website, posted by www.action-country.grσυμπεριλαμβανομένων, including images, graphics, photographs, drawings, texts, services and products provided, is its intellectual property and is protected by the relevant provisions of Greek law, European law and international conventions.

Any copying, analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative works or misleading the public about the actual provider of the Content of the websites is prohibited. Any reproduction, republication, uploading, communication, dissemination or transmission or any other use of the Content in any way or by any means for commercial or other purposes is permitted only with the prior written permission of  " www.action-country.gr " or any other legal owner of the above intellectual property rights.

User Obligations

The company and the user-consumer agree and accept the proper and fair operation of the online store-website www.action-country.gr. The user of the website undertakes never to use the online store/website www.action-country.gr to send by e-mail, publish, or otherwise disclose content that is defamatory, harmful, immoral, offensive, threatening in any way, or expresses racial, racist, or ethnic discrimination. Our company reserves the right to change the prices of its products at any time without prior justification and without notifying customers of the price changes.

 

Products such as knives, multi-tools, blades, and other goods that may cause physical harm through malicious or reckless use are prohibited from being ordered by persons under the age of 18.

 

Privacy

The use of the electronic pages and services provided to the visitor/user by the website owned by "ACTION COUNTRY OUTDOOR ACTIVITIES EQUIPMENT IKE," hereinafter referred to as "the company", implies your unconditional agreement with the Terms and Conditions as well as with the Privacy Policy regarding the Protection of Personal Data of this website.

Therefore, visitors/users must carefully read the contents of this page before using the services of our website. If you do not agree, you must leave the website and NOT make any use of its services and content.

Below we clearly state our privacy policy. This policy clearly states how we manage your personal information, whether you are a visitor simply browsing the site or a user who has registered or made a transaction through our website.

 

Type of personal information we collect

  • The information we collect either during registration or purchase is as follows:
  • User name
  • User surname
  • Address
  • Postal code
  • E-MAIL
  • Phone
  • Tax ID, Tax Office, Profession (in case of invoice issuance)
  • Payment Information

When is it necessary to register Personal Data

  • Personal Data is collected in the following ways:

Registration

  • Contact form for any questions
  • Purchase

 

How we manage personal data

We manage it as follows:

  • The above information is necessary for the execution and dispatch of each electronic order.
  • To keep you informed via e-mail about the status of your order.
  • Sometimes there are shortages of products in orders, so we need to have a contact telephone number or e-mail address in order to inform you.
  • Monitoring activity on our website, e.g. to detect possible fraudulent activity and ensure compliance with the terms of use applicable to our website
  • Managing legal and business matters (including managing content and fraud risks).

 

When might we send your personal information to third parties?

We may send personal information to people such as:

subcontractors and service providers who help us provide modern and comprehensive services. In order to protect your information, we take care to work with subcontractors and service providers who we believe maintain a high level of compliance with data security.

our professional advisors (lawyers, accountants, financial advisors, etc.)

regulatory and government authorities in connection with our compliance procedures and obligations

 

Storage of Personal Data

Your personal data is stored on secure and classified servers, including data encryption where appropriate, providing the highest level of compliance with the Personal Data Protection Regulation.

We are committed to making every effort to safeguard your personal data.

 

Transaction Protection

All transactions paid for via PayPal or credit card are carried out securely and there is no risk, as both PayPal and the bank maintain high-level security systems for electronic transactions. Furthermore, your credit card details are never stored in our database.

Access to your personal data

You can access your account and edit your information at any time. In addition, if you wish to delete your data, you can contact us so that it can be securely deleted.

Contact telephone number: 210-3646662, 210-6123328

Contact email: [email protected]

 

Duration of Personal Data Retention

We retain your personal data for as long as necessary to provide services to you and others and to comply with our legal obligations. If you no longer want us to use your personal information or provide you with our services, you can request that we delete your personal information. Please note that if you request deletion of your personal information, we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, to prevent fraud, collect fees, resolve disputes, troubleshoot problems, and take other actions permitted by law. The information we retain will be treated in accordance with the General Data Protection Regulation and this Privacy Policy.

Legislation on the Protection of Personal Data

Our website has been designed to comply with the following data protection regulations:

EU Data Protection Directive of 1995 (DPD)

2018 EU General Data Protection Regulation (GDPR)

Terms of Return

 

1.  The date of receipt of your order and the date of your return request must not exceed 14 calendar days. 

2. The packaging must be unopened and in its original (factory) condition.

 

3. This applies to orders placed by telephone or via the website.